Topic 1.12.3 Communication in meetings
MEETINGS
1 LEAD IN: take a short time to answer the questions alone. write two sentences for each question then share ideas in pairs.
2 DISCUSSION:
What makes communication in meetings effective? What are common mistakes that lead to misunderstandings?
Is it more important to express your ideas or listen carefully in meetings? Why?
How should a meeting leader communicate to keep everyone engaged and productive?
3 ACTIVITY: read the comments on every situation below. What type of meetings are they?
planning / progress / problem-solving
A: planning / progress / problem-solving?
B: planning / progress / problem-solving?
C: planning / progress / problem-solving?
4A VIDEO: watch the video.
Business English: Participating in meetings 2.
-What was the main purpose of the meeting called by Paul?
-What are some potential solutions suggested for improving customer service based on the discussion?
4B: watch again. Answer True or False
4C ACTIVITY: Put the words in the correct order. Watch the video again if necessary.
5A SPEAKING AND VOCABULARY: Think about the meetings you usually have with your Team and/ or boss. Is communication clear? What can you do to communicate ideas better?
USEFUL PHRASES
5B SPEAKING: work in pairs or small groups and have a meeting to discuss the following issues. Try to come up with a solution. Then share your ideas with the rest of the class.
Problem: changing company logo
Problem: deciding on a team-building activity for all the company to improve the relationship.
Problem: some workers do not like the hybrid work.
5C READING: work in pairs. Read the following text and complete the gaps.
Do you agree with the text? Why? Why not?
6 ROLEPLAY : Work in a group of four. Here is the meeting agenda. Have a team progress meeting.
STUDENT A:
You are the Production Manager. Ask:
1 Student B (the Product Designer) about the new car design.
2 Student C (the Purchasing Manager) about the supplier.
3 Student D (the Marketing Manager) about the website.
For each point, ask your colleague about:
Progress ➞ Problems and solutions ➞ Schedule
STUDENT B:
You are the Product Designer.
Answer the Production Manager’s (Student A’s) questions
about the new car design.
- design not finished
- problem – the electronics design
- solution – do more tests
- on schedule
STUDENT C:
You are the Purchasing Manager.
Answer the Production Manager’s (Student A’s) questions
about the supplier.
- not happy with our supplier
- problem – lots of broken/damaged parts
- solution – find a different supplier
- need more time
STUDENT D:
You are the Marketing Manager.
Answer the Production Manager’s (Student A’s)
questions about the website.
- website not finished
- problem – missing price information
- solution – ask sales for a new price list to give to the
website designer
- on schedule